Customer Account Manager


Are you an experienced Customer Service professional, with a positive, friendly attitude looking for a rewarding new opportunity? Do you want to work for an industry-leading, successful company?

Hours: Monday-Thursday 8am-4.30pm, Friday 8am-12pm

Pursuit Resources are currently recruiting for a Customer Account Manger for our client, a world-leading manufacturing company based in the Essex area to be responsible for developing long-term relationships with specific customers as designated by Commercial Director. Responsible for developing long-term relationships with specific customers and aspire to deliver a positive customer experience


  • Responsible for the portfolio of key customers to achieve long-term success
  • Developing a positive working relationship with key customers
  • Attending meetings with customers
  • Act as point of contact with designated key customers to handle customer’s individual requirements. Process of customer orders, progress chasing of parts.
  • Ensure timely and successful delivery of our solutions according to the customer needs
  • Data Entry, update and maintain information using in-house Match-It system.
  • Answer incoming telephone calls and redirect to appropriate person
  • Answer telephone enquiries from customers, attend to visitors and assist other members of staff with enquiries
  • Operate a range of office machines, such as photocopier, scanning documents
  • Process emails and print orders
  • Printing of drawings checking issue numbers
  • File papers and documents
  • Forecasting using Match-It system
  • Any other ad-hoc tasks

Our client is looking for:

  • Can do attitude
  • Ability to work methodically, accurately (attention to detail) and neatly
  • Good oral communication and written communication skills
  • Neat appearance
  • Team player
  • Flexible approach to work

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Sarah Palmer on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

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