Account Administrator

  • Permanent
  • Witham
  • Salary: Negotiable

Pursuit Executive Recruitment

Account Administrator

up to £28k per annum

Based in Witham

Permanent, Full Time

BENEFITS: 24 Days Holiday plus Bank Holidays / Performance Bonus / Pension Contribution / Life Insurance / Employee Assistance

Primary Responsibilities:

  • Communicate prices to customers as directed and follow up to secure orders by email, telephone calls and other forms of communication in line with the targets of the business.
  • Co-ordinate the supply of information to customers in support of our business relationship. This will include technical enquiries, questionnaires, complaints, contracts, specifications and other information as required.
  • Ensure that the information required for the fulfilment of customers’ orders is communicated clearly to the Customer Service Team, as directed.
  • Assist with the quotes for international business by obtaining freight cost and other relevant information as directed.
  • Investigate potential new customers, markets and products as directed.
  • Complete reports on customer contact as a record of important discussions and agreements within the systems operated by the company.
  • Project a positive and professional image on behalf of the company at all times.
  • Produce sales reports as requested; attend sales meetings and other relevant meetings as requested, to contribute as required towards the development of the business.
  • Actively support and suggest sustainable goals linked to their role, including environment, colleagues, and stakeholders.
  • Act in accordance with all company policies and rules as detailed in the company handbook.
  • Undertake any other appropriate duties as requested.

Background and Skill:

  • Degree or equivalent preferred.
  • Willingness and ability to learn in a demanding commercial environment.
  • Confident and articulate communicator with the ability to grasp commercial concepts.
  • Ability to work in a disciplined and structured way.
  • Excellent IT and administrative skills.
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