Facilities Manager

Facilities Manager Hybrid working available

£45k – £50k per annum – Pro-rata

Maldon

Temporary to Permanent

Role Overview

In this fantastic opportunity, you will be overseeing the safe operation of staff and ensuring health and safety practises are followed. Applicants will need strong people management skills and experience in leading & motivating a grounds maintenance/practical operations-based team. The successful candidate will be setting & maintaining a high-quality standard for their own and the team’s work.

Key Responsibilities

  • Direct line management for key supervisors and oversight of their teams ensuring that all line management responsibilities are undertaken for the team
  • Application of corporate health and safety practices and policies
  • Monitoring budgets
  • Provide effective leadership, management and financial control and delivery of services.
  • Promoting an organisational culture that empowers and motivates staff and achieves good communication, positive employee relations and effective employee development

Background and Skills

  • Operational management experience in work planning and directing a large team, functions & machinery is essential
  • Public Sector experience would be an advantage
  • Sound staff management experience overseeing the operation of a large team
  • Extensive experience in applying health & safety practices and policies in a customer facing environment
  • Skills and experience in delivering high performing services, systems and practices of effective performance management
  • Highly organised, with the ability to work effectively under pressure, prioritise and meet deadlines
  • Working knowledge of legislation and developments in health & safety and facilities management
  • Proven experience in driving quality services and improving outcomes

Facilities Manager – INTERIM

Interim Facilities Manager Hybrid working available

£45k – £50k per annum – Pro-rata

Maldon

Temporary

Role Overview

In this fantastic opportunity, you will be overseeing the safe operation of staff and ensuring health and safety practises are followed. Applicants will need strong people management skills and experience in leading & motivating a grounds maintenance/practical operations-based team. The successful candidate will be setting & maintaining a high-quality standard for their own and the team’s work.

Key Responsibilities

  • Direct line management for key supervisors and oversight of their teams ensuring that all line management responsibilities are undertaken for the team
  • Application of corporate health and safety practices and policies
  • Monitoring budgets
  • Provide effective leadership, management and financial control and delivery of services.
  • Promoting an organisational culture that empowers and motivates staff and achieves good communication, positive employee relations and effective employee development

Background and Skills

  • Operational management experience in work planning and directing a large team, functions & machinery is essential
  • Public Sector experience would be an advantage
  • Sound staff management experience overseeing the operation of a large team
  • Extensive experience in applying health & safety practices and policies in a customer facing environment
  • Skills and experience in delivering high performing services, systems and practices of effective performance management
  • Highly organised, with the ability to work effectively under pressure, prioritise and meet deadlines
  • Working knowledge of legislation and developments in health & safety and facilities management
  • Proven experience in driving quality services and improving outcomes

Interim Facilities Manager

Interim Facilities Manager Hybrid working available

£45k – £50k per annum – Pro-rata

Maldon

Temporary

Role Overview

In this fantastic opportunity, you will be overseeing the safe operation of staff and ensuring health and safety practises are followed. Applicants will need strong people management skills and experience in leading & motivating a grounds maintenance/practical operations-based team. The successful candidate will be setting & maintaining a high-quality standard for their own and the team’s work.

Key Responsibilities

  • Direct line management for key supervisors and oversight of their teams ensuring that all line management responsibilities are undertaken for the team
  • Application of corporate health and safety practices and policies
  • Monitoring budgets
  • Provide effective leadership, management and financial control and delivery of services.
  • Promoting an organisational culture that empowers and motivates staff and achieves good communication, positive employee relations and effective employee development

Background and Skills

  • Operational management experience in work planning and directing a large team, functions & machinery is essential
  • Public Sector experience would be an advantage
  • Sound staff management experience overseeing the operation of a large team
  • Extensive experience in applying health & safety practices and policies in a customer facing environment
  • Skills and experience in delivering high performing services, systems and practices of effective performance management
  • Highly organised, with the ability to work effectively under pressure, prioritise and meet deadlines
  • Working knowledge of legislation and developments in health & safety and facilities management
  • Proven experience in driving quality services and improving outcomes

Interim Operational Manager

Interim Operational Manager

£45k – £50k per annum

Maldon

Temporary

Role Overview

In this fantastic opportunity, you will be overseeing the safe operation of staff and ensuring health and safety practises are followed. Applicants will need strong people management skills and experience in leading & motivating a grounds maintenance/practical operations-based team. The successful candidate will be setting & maintaining a high-quality standard for their own and the team’s work.

Key Responsibilities

  • Direct line management for key supervisors and oversight of their teams ensuring that all line management responsibilities are undertaken for the team
  • Application of corporate health and safety practices and policies
  • Monitoring budgets
  • Provide effective leadership, management and financial control and delivery of services.
  • Promoting an organisational culture that empowers and motivates staff and achieves good communication, positive employee relations and effective employee development

Background and Skills

  • Operational management experience in work planning and directing a large team, functions & machinery is essential
  • Public Sector experience would be an advantage
  • Sound staff management experience overseeing the operation of a large team
  • Extensive experience in applying health & safety practices and policies in a customer facing environment
  • Skills and experience in delivering high performing services, systems and practices of effective performance management
  • Highly organised, with the ability to work effectively under pressure, prioritise and meet deadlines
  • Working knowledge of legislation and developments in health & safety and facilities management
  • Proven experience in driving quality services and improving outcomes

Customer Service Executive

Do you have Customer Service/ Order Processing experience? Are you looking for an exciting new opportunity?

Pursuit Resources are currently recruiting for a Customer Service Executive for our client, a well-established manufacturing company based in Witham.

Salary up tp £22,000

Job Purpose:

To provide excellent customer service to build, develop and maintain existing accounts made up of regular customers along with key accounts.

  • Work alongside internal customers such as production, accounts, transport and the sales team.
  • Work to key KPI’s to ensure the highest levels of customer service are maintained and improved upon.
  • Any issues should be resolved to an amicable conclusion ensuring we exceed the customer expectations.
  • General administrative duties.

Duties

  • Manage Proforma system – Log all cash sale orders
  • Highlight proformas that have been paid and returned to sales
  • Chase accounts to ensure customers have been contacted
  • Amend the date if not paid or when ready to be passed to production.
  • Ensure dates are changed in line with production lead times.
  • Remakes – Investigate remakes and produce remake paperwork. Organise collection notes for any glass to be returned. Log ‘J’s onto remake spreadsheet with all required information
  • Customer order queries – Proactively chase customers to resolve queries. Ensure all correspondence is in writing.
  • Response to queries in a timely manner.
  • Vet customer orders – Log all site drops and timed drops in calendar. Raise query if not achievable. Fast track orders in priority folders. Ensure correct lead-times are issued. Highlight information and delivery dates on customer orders. Organise orders to be drawn up and monitor when we need them back to process.
  • Maintain and grow the key accounts and allocated customer area you look after. Report monthly on forecast for accounts spend, along with any feedback from customers.
  • Encourage and promote a positive attitude within the team.
  • Maintain and grow close working relationships with internal suppliers/customers i.e. production, freight, sales team in order to help achieve objectives.
  • Assist with other administrative tasks as and when required
  • Participate in team tea rota

Smart Objectives:

  • In accordance with Personal Action Plan.
  • KPI for Proformas – From receipt of order to proforma being sent within 24 hours
  • KPI for call responses – Customer to have a call back within an hour

Key Skills & Personal Factors:

  • Sales minded with a can do attitude
  • Excellent customer service skills
  • Excellent attention to detail
  • Ability to prioritise their time and multi task to plan and organize their day,
  • Confident and resilient to question discrepancies or answers given to ensure customer service is given at the highest level
  • Must have the ability to think outside the box
  • Flexibility of working hours in order to meet the needs of the business.
  • Awareness of Customer requirements in terms of quality and service.
  • Ability to exceed customers’ expectations
  • Able to communicate effectively, both orally and in writing, with colleagues, customers and suppliers

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Sarah Palmer on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – www.pursuitgroup.co.uk or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

Office Administrator

Administrator- Temp to Perm

Are you available immediately to start a temp to perm position work? Do you have good Excel, systems and administration skills?

Pursuit Resources are currently recruiting for an Administrator on a temp – perm basis, for our client in Maldon

Duties will include:

  • To contribute to the provision of an efficient and effective administrative and technical support to the service
  • To provide support to professional officers regarding a range of planning matters including pre‐applications, planning applications and planning appeals
  • To advise and support staff across the service area, corporately and externally on relevant matters related to planning
  • General admin duties

Experience:

  • Computer literate
  • Excellent communication skills, both written and verbal
  • Good team player
  • Ability to organise and prioritise tasks
  • Ability to work under pressure

37 hours per week.

8.45-5 Mon-Thur and 8.45-4.30 on a Fri with an hour for lunch

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Jass on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – www.pursuitgroup.co.uk or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

Customer Accounts Manager 1 year Contract

Are you an experienced Manufacturing Customer Service professional, with a positive, friendly attitude looking for a rewarding new opportunity? Do you want to work for an industry-leading, successful company?

This is a 1 year maternity cover contract to start immediately.

Pursuit Resources are currently recruiting for a Customer Account Manger for our client, a world-leading manufacturing company based in the Essex area. You will be responsible for developing long-term relationships with specific customers as designated by Commercial Director.  As well as this, you will be responsible for developing long-term relationships with specific customers and aspire to deliver a positive customer experience.

Duties:
  • Responsible for the portfolio of key customers to achieve long-term success
  • Developing a positive working relationship with key customers
  • Attending meetings with customers
  • Act as point of contact with designated key customers to handle customer’s individual requirements. Process of customer orders, progress chasing of parts.
  • Ensure timely and successful delivery of our solutions according to the customer needs
  • Data Entry, update and maintain information using in-house Match-It system.
  • Answer incoming telephone calls and redirect to appropriate person
  • Answer telephone enquiries from customers, attend to visitors and assist other members of staff with enquiries
  • Operate a range of office machines, such as photocopier, scanning documents
  • Process emails and print orders
  • Printing of drawings checking issue numbers
  • File papers and documents
  • Forecasting using Match-It system
  • Any other ad-hoc tasks
Our client is looking for:
  • Can do attitude
  • Ability to work methodically, accurately (attention to detail) and neatly
  • Good oral communication and written communication skills
  • Neat appearance
  • Team player
  • Flexible approach to work

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Sarah Palmer on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – www.pursuitgroup.co.uk or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.

Customer Account Administrator – Fashion Industry

Are you an experienced Customer Service professional, with a positive, friendly attitude? Do you have experience working in a team and processing orders? Do you want to work for a well-established fashion company? We have a fantastic role for you!

Pursuit Resources are currently recruiting for a Brand Allocator and National Accounts Coordinator for our client to join their busy customer service team based in Witham.

£18,000 Monday – Friday 9am – 5.30pm

The main purpose of the role

  • Entering orders into the Company’s bespoke system according to the customer’s specification
  • Responsible for the allocation of all goods on a daily basis for your specified brand
  • Management and maintenance of the order book for your specified accounts
  • Purpose of Job: Ensure pick tickets are generated in an effective way so that the Warehouse can distribute goods on time for the customer

Duties & Responsibilities:

  • Chasing purchase orders with sales & customer where required
  • Ensuring stock is booked in on the in-house computerised system & all documents are provided to relevant warehouse
  • Identifying and presenting shortages to sales team & customers where required
  • Liaising and being the key contact for your brands National Accounts, covering emails & contacting customers where required
  • Ensuring goods are allocated effectively on a daily basis & accurately. Understanding of customers requirements is essential
  • Working with the Sales Coordinator to ensure good customer services is provided to all clients & that this feedback is given to the relevant sales rep as well.
  • Providing cover for other brands when needed
  • Ensuring that the brands order book is kept in date & reduced where required

Our client is looking for:

  • Previous experience of working in a busy Customer Services department
  • Apparel experience desirable
  • Computer literate with a good knowledge and understanding of Excel, including pivot table and Vlookups.
  • Strong Customer Service Skills
  • Ability to multi task and prioritise
  • Ability to work against targets
  • Must have a pro-active approach to work load
  • Ability to problem solve under pressure is a must have

In return, our client offers fantastic benefits including 24 days holiday under 3 year’s service rises to 25 after, pension, Christmas Bonus, generous discounts across the brands, season ticket loan facility

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Sarah Palmer on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – www.pursuitgroup.co.uk or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn

Customer Service Advisor

Are you an experienced Customer Service professional, with a positive, friendly attitude? Do you have experience supporting a sales team, or processing orders? Do you want to work for a progressive, well-established company that offer great progression? We have a fantastic role for you!

Pursuit Resources are currently recruiting for a Customer Service Advisor for our client, an industry-leading, successful manufacturing company based in the Essex area.

Joining a busy, team-orientated support team, you will be working alongside the established UK & International Sales team, supporting them with all customer needs.

Duties include:

  • Being the first point of contact for incoming calls
  • Managing all incoming enquiries
  • Arranging samples and following up on sample feedback.
  • Taking customer order information
  • Managing customer complaints
  • Responsible for customer care – missing / damaged items, price queries and general customer order queries as well as post-sale follow up
  • Looking after web orders
  • Meeting and greeting customers
  • Administratively supporting the full sales team
  • Coordinating returns and collections

Our client is looking for:

  • Previous experience within a similar role
  • Computer literate
  • Excellent standard of literacy and numeracy.
  • Excellent attention to detail.
  • Strong written & spoken communication skills.
  • Have a ‘can do’ attitude
  • Flexible, courteous, friendly and positive approach.

In return, our client offers fantastic career progression opportunities, full training & scope to develop within the business!

If you feel you fit the requirements for this role and would like to discuss it in more detail please contact Sarah Palmer on 01245 362500.

Pursuit Resources Group are an established recruitment agency based in Braintree, Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website – www.pursuitgroup.co.uk or alternatively find us on social media under ‘@pursuitgroup’. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.