Customer Service

Customer Service

Braintree

To serve customers by providing product and service information

To resolve product and service problems by liaising with the appropriate departments

To manage customer accounts

Duties:

  • Attract potential customers by answering product and service questions
  • Answer customer requests by providing adequate information: diagnostics, quotations, delays, delivery times, etc.
  • Escalate any major issues to the Customer Services Manager
  • Liaise closely (preferably by phone) with customers at regular intervals to get quotations approved
  • Transfer customer’s approval or refusal of the quotation to the appropriate services of the company
  • Send invoices to the customer upon customer requests
  • Liaise with other departments in the company for the resolution of customer problems
  • Transfer repair requests to the adequate repair station
  • Liaise closely with the Customer Services Manager and Workshop Manager regarding jobs that can be started before acceptance by the customer

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk

Health and Safety Advisor

Health and Safety Advisor

Maldon

£30,000 – £35,000

Job Summary:

Identifies and prioritises their own work in order to proactively and strategically improves the business EHS performance, ensuring that systems sustain and encourage continuous improvement of standards.

They use and promote the use of analytical and structured approaches in the way they tackle there work to improve the safe conditions the employees work within. 2-3 structured improvement projects per year to continue improving the safety record of the site. Coaching, positive reinforcement and leading by example are critical elements of this role.

Accurate and timely preparation of corporate and legal report as required is expected of this individual, and presentation to senior leadership team is clear and consistent.

Insurance that the business is adhering to the necessary regulatory standards for EHS compliance is a must, and involvement in both internal and external audits will be necessary.

Work environment:

While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time; dust; heat; humidity, odors. The noise level in the work environment varies and hearing protection is required in some work areas. The employee is frequently exposed to extremely high speed machinery with open inward turning rolls, extremely hot surface areas and moving lift truck traffic

Experience Requirements:

Bachelor’s degree or equivalent experience. Associates degree or above in related field preferred or a combination of related training, education and experience.

NEBOSH General Certificate is an entry level requirement

Current or able to qualify for CPR / 1st aid / BBP certifications

Certified Safety Professional (CSP) or other certification preferred

Lean Six Sigma Green / Black Belt or other Quality Management methods preferred

Certified Safety Professional (CSP) or other certification preferred

3-5+ years of professional experience

Experience in a safety role in a manufacturing environment

Experienced with OHSAS18001 ISO14001

Experienced with ISO9001 procedures and processes

Can demonstrate process improvements

Competencies

Leadership

Strong personal accountability to achieve goals

Develops competency, confidence and leadership abilities through effective coaching

Is a change agent and drives for results

Inspires others to aim to exceed objectives

Takes responsibility for actions, completes commitments on time and make data driven decisions

Teamwork

Is able to successfully form a team to best the performance goals

Celebrates team successes

Works well with others to achieve performance goals

Ability to synthesize complex technical information and communicate / train

Problem solving

Gathers and analyses specific data on backgrounds and causes of the problem

Initiates corrective actions, anticipates issues and develops contingency plans

Applies practical criteria to decision making.

Collects specific information on backgrounds and causes of the problem; works out and assesses multiple solutions

Persuasion and influence

Proactively develops plans for improvement & effectively communicates plans to others for buy in

Uses the facts to aid others understanding of the correct course of action to take.

Understands the right time approach others, and enables others offer their views.

Analytical capacity

Analyses data to understand the priority of issues

Prioritizes and identifies causal connections in order to identify root cause.

Makes informed choices for the correct course of action.

Initiative

Sense of urgency

With minimal supervision responds proactively, develops plans and proposals, comes up with ideas or plans for action

Discusses these with colleagues

Puts the correct courses of action and effective measures into effect and creates commitment by involving employees in decisions and decision-making

Pursues training and development opportunities to continuously build knowledge and skills

Technical Skills

Knowledge of standard accepted training techniques and strategies

General understanding of machinery and tools

Knowledge of HSE and environmental laws, standards and regulations governing manufacturing sites

Knowledge of permitting procedures and documentations required by governing agencies

To speak to someone directly regarding this role please contact Pursuit Resources on 01245 362 500.

Alternatively email: jackie.piacenti@pursuitgroup.co.uk

Please note if you are not contacted within 5 working days your application will not be taken forward at this time.

Electrical/Mechanical Engineer

Mechanical Engineer

Mechanical Engineer Responsibilities

  • Reporting directly to the Maintenance Supervisor, responsible for the daily repair and maintenance duties on production and facility.
  • Work out preventive maintenance plan and execute it.
  • Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, convey or systems, and production machines; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions.
  • Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
  • Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools examining form and texture parts.
  • Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers micrometers, and other measuring instruments.
  • Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
  • Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
  • Fabricated repair parts by using machine shop instrumentation and equipment.
  • Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing expending orders; verifying receipt.
  • Maintain accurate documentation of master equipment and equipment history database.
  • Conserves maintenance resources by using equipment and supplies as needed to accomplish job results
  • Provides mechanical maintenance information by answering questions and requests.
  • Prepares mechanical maintenance reports by collecting, analysing, and summarising information and trends.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Participate in upgrading of plant mechanic equipment and facilities, by summarising and verifying technical requirement, vendor data sheet, and performance insurance plan.
  • Carry out mechanical related task as assigned by superior.

Qualification & Experience

  • High school diploma or equivalency in Mechanical Engineering. A minimum of 3-5 years previous experience as an Industrial Mechanic in the petrochemical, chemical and pharmaceutical industries.
  • Strong working knowledge and hands on experience with rotating and static equipment.
  • Ability to read and interpret process flow diagrams and P&ID’s.
  • Good English language skills in oral and written communication.
  • To be able to work on day and late shift.
  • Positive, down-to-earth
  • Team spirit

Laboratory Technician

Laboratory Technician

Witham – Essex

PURPOSE OF JOB:

To carry out duties to daily analytical requirements and to gain knowledge and expertise in analytical chemistry to produce results to preset targets under the guidance of the chemist/Laboratory Supervisor.

DUTIES:

All duties to be carried out in accordance with the Company’s policies, Health and Safety and Environmental policies and the Company’s accreditation and quality systems.

– To develop good laboratory techniques and manipulation skills.
– To ensure that work is carried out in strict conformance with instructions, established methods and quality standard.
– To calculate and ensure results are understood and, when directed, checked.
– To gain knowledge of methods of preparation or analysis and to be able to follow them accurately under the supervision of the chemist.
– To learn and apply safe working practices, and to develop a full understanding of the application of the COSHH regulations.
– To learn and apply the role and importance of UKAS and ISO 9001:2000 in the Laboratory.
– To ensure that equipment is efficiently and effectively used, and where directed, maintained.
– To ensure that good housekeeping and a clean, safe and tidy environment is maintained in the Laboratory.
– Other duties as directed by the Laboratory Supervisor.

PRINCIPAL ACCOUNTABILITIES:

  • To assist the team leader to prepare samples and to produce analytical results to a high degree of accuracy and within preset target times.
  • To report to the Supervisor on any deviation from, or failure of methods, systems and procedures.

NECESSARY SKILLS AND EXPERIENCE:

  • A minimum of four GSCE’s at Grade ‘C’ or above, to include Math’s and Chemistry.
  • The ability to work as part of a team.
  • Ability to exercise discretion and confidentiality.
  • Ability to communicate with Company personnel at all levels.
  • Skill to work to a satisfactory level of mathematical accuracy.
  • Ability to prepare and analyse with speed and accuracy.
  • Ability to work in an organised and disciplined manner.

Hours 6am 2.30pm for 4 weeks rotating to the following

Hours 9.30am – 6.00pm 4 weeks

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk

M&E Engineer

Mechanical / Electrical Engineer

This role ensures manufacturing facilities and equipment is maintained to keep smooth running, and continuously increase uptime of the equipment.

Sound electrical and mechanical knowledge is required to enable Preventive Maintenance activities are carried out and effective along with fast and accurate fault finding in the event of unforeseen downtime events.

Role Responsibilities:

  • Carries out all tasks in a safe manner, and ensure those around them are safe at all times.
  • Maintains a safe and clean working environment, and complies with procedures and regulations.
  • Determine, document and complete Preventive Maintenance (PM) activities including identification and rectification, on electrical and mechanical systems.
  • Fault finding of equipment both mechanical and electrical issues, including PLC and SCADA systems
  • Root Cause Analysis and solutions to prevent issues from recurring.
  • Determine and procure electrical and mechanical spares to reduce Mean Time To Repair (MTTR) and increase Mean Time Between Failure (MTBF).
  • Able to review technical drawings as required.
  • Ensure spares are available and reordered as required.
  • Ensures that all equipment meet the legislative requirements.
  • Management of contractors as required.
  • Provide technical expertise for the specification, purchase, installation and commissioning of new equipment or equipment upgrades ensuring Management of Change processes are adhered to.
  • Is conversant with the use of hand tools and power tools to aid maintaining of equipment.
  • Ensures an accurate and concise handover to other shifts and ensures that line manager is informed of occurrences.
  • Carries out tasks as requested by line manager.

Qualifications and Experience:

  • HNC/HND in either Mechanical / Electrical Engineering
  • A minimum of 3-5 years previous experience as a multi-skilled maintenance engineer in the industry
  • Experience with experience of motors, VFD, control loop, single line diagram, etc.
  • Ability to read and interpret process flow diagrams and P&ID’s.
  • Strong working knowledge and hands on experience with rotating and static equipment.
  • Good English language skills in oral and written communication.
  • To be able to work on day and late shift.
  • Maintain positive “Can Do” attitude & strives for continued improvement

Chemist

Chemist

Witham – Essex

PURPOSE OF JOB:

To carry out duties to daily analytical requirements and to gain knowledge and expertise in analytical chemistry to produce results to preset targets under the guidance of the chemist/Laboratory Supervisor.

DUTIES:

All duties to be carried out in accordance with the Company’s policies, Health and Safety and Environmental policies and the Company’s accreditation and quality systems.

  • To develop good laboratory techniques and manipulation skills.
  • To ensure that work is carried out in strict conformance with instructions, established methods and quality standard.
  • To calculate and ensure results are understood and, when directed, checked.
  • To gain knowledge of methods of preparation or analysis and to be able to follow them accurately under the supervision of the chemist.
  • To learn and apply safe working practices, and to develop a full understanding of the application of the COSHH regulations.
  • To learn and apply the role and importance of UKAS and ISO 9001:2000 in the Laboratory.
  • To ensure that equipment is efficiently and effectively used, and where directed, maintained.
  • To ensure that good housekeeping and a clean, safe and tidy environment is maintained in the Laboratory.
  • Other duties as directed by the Laboratory Supervisor.

PRINCIPAL ACCOUNTABILITIES:

  • To assist the team leader to prepare samples and to produce analytical results to a high degree of accuracy and within preset target times.
  • To report to the Supervisor on any deviation from, or failure of methods, systems and procedures.

NECESSARY SKILLS AND EXPERIENCE:

  • A minimum of four GSCE’s at Grade ‘C’ or above, to include Math’s and Chemistry.
  • The ability to work as part of a team.
  • Ability to exercise discretion and confidentiality.
  • Ability to communicate with Company personnel at all levels.
  • Skill to work to a satisfactory level of mathematical accuracy.
  • Ability to prepare and analyse with speed and accuracy.
  • Ability to work in an organised and disciplined manner.

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk

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Part-time Marketing Executive

Part-time Marketing Executive

An exciting opportunity has arisen with a company based within the Essex area for an experienced Marketing Campaign Executive to be responsible for developing the marketing strategies in order to expand awareness of the company and its products.

You will be responsible for:

  • Assisting and developing the company’s marketing plan to assist with the launch of the new website and targeted industry events
  • Working closely alongside members of the management team to co-ordinate marketing activities to enhance the business profile
  • Keeping up to date with market trends and opportunities to develop the business
  • Organising market research as well as analysing and presenting the findings in order to maintain a continuous understanding of the market
  • Working with members of the Senior Management Team in order to determine the appropriate events/exhibitions for which the presence of the company is required
  • Participate in all promotional activities as well as working alongside customers and advertisers to ensure all channels are used to market the company’s products and services
  • Developing and maintain the marketing information systems within the company
  • Initiating the use of mail shots and social media channels in order to target potential customers
  • Assist with showcasing and promoting the Company’s sponsored Workshops and Seminars

The successful candidate will have previous experience as a Marketing Executive showcasing strong project management skills. You will have excellent written and verbal communication as well as confident presentation skills, with the ability to build influential relationships at all levels and ability to demonstrate strong decision-making.

Key attributes should include:

  • A clear understanding of the importance of marketing to sales, business development and company growth
  • Capability of designing marketing products and campaigns with a great eye for detail
  • Capable of dealing confidently with people at all levels
  • Well-developed communication skills
  • Aptitude for learning and taking on board new information rapidly
  • Ability to work as part of a team
  • Able to plan and manage own workload and meet deadlines
  • Good organisational skills, meticulous, attention to accuracy
  • A strong competence in ICT, with familiarity in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ambition, with a desire to complete outcome orientated tasks successfully

Desired Qualifications

You will need to be a team player and someone who is both keen to contribute and willing to learn. You will have an out-going personality and will demonstrate exemplary communication and people skills, enabling them to communicate with confidence over the telephone, by email and in face-to-face meetings.

  • CIM or equivalent Marketing Degree
  • HTML or CSS coding knowledge and/or experience
  • Proficient user of Photoshop or similar image editing software

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk

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Recruitment Consultant

Recruitment Consultant

Braintree

Competitive commission and great earnings potential

Due to our continued growth, we are looking for dedicated recruitment professionals to join our team in Braintree.

Our ideal candidate will have experience in either temporary or permanent recruitment, and be:

  • a quick learner
  • a great communicator
  • self-motivated
  • able to use initiative
  • looking to join an energetic team
  • able to work under pressure
  • meticulous with details
  • able to juggle conflicting deadlines
  • love creating lasting relationships with clients and candidates

In return, we can offer:

  • regular reward initiatives
  • a great team spirit
  • over 25 year’s experience to learn from
  • opportunities to continue your professional growth
  • Competitive commission and bonus structure offering great earnings potential

We are passionate about giving our clients and candidates the best service we can, and expect anyone who joins us to feel the same way. Recruitment can be a fast-paced environment that is too pressured for some, so we strive to “work hard and play hard” with after-hours drinks on a Friday, and regular laughter in the office.

If you are looking for a working environment that pushes you to be the best you can be, we would love to hear from you! Please either complete the application form below or email our Managing Director for more information – lorraine.phair@pursuitgroup.co.uk.

Wholesale Planning Assistant

Exciting new opportunity.

APPLY NOW!

Wholesale Planning Assistant

Assisting the wholesale planning team with day to day admin of all brands.

Ideal candidate will be enthusiastic and eager to learn with strong Maths and English.

Key skills

Analytical

Confident and good communicator

Computer literate – Ability to pick up various systems and develop strong excel skills

Responsibilities

Ensure all lines are always in stock.

Review all major account orders have been entered correctly on the system advising Brand planners of any mismatches and potential issues

Work with planners to identify oversold styles and risk and take appropriate action under guidance

Liaise with sales team/ customers as and when necessary, visiting London office as required

Development

Learn to forecast core lines ensuring never out of stock

Learn to produce sell in reports highlighting best and worst sellers and inventory issues

Learn to produce sku plans

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk

Customer Services/Administrator

Customer Service/Administrator

Colchester

Duties will include:

  • Providing a high level Customer Service to the UK and Irish markets;
  • Sizing products for Customers application requirements;
  • Providing quotations and following up the quotations
  • Working closely with our External Account Managers providing Customer Service support to the Customers in their dedicated areas;
  • Providing job satisfaction working closely with the External Account Managers and Customers to achieve their monthly targets
  • Processing and following your Customer order requirements in close detail;
  • Maintaining a positive relationship with clients

Qualifications:

  • Proficient in English, both written and spoken;
  • Work structured, precise and correct;
  • Communicative and a highly service orientated;
  • Proactive in coping with existing or new activities;
  • Identify customer needs
  • Flexible, committed, open and high team ability;
  • Experience with MS Office programs such as Outlook, Excel and Word;
  • Enthusiasm to learn our extensive product range

When you are emailing your CV to Pursuit, please ensure it has your telephone numbers (including your mobile), your email and home addresses on. To confirm your identity, you will be required to bring your passport with you when registering.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Don’t keep a good thing to yourself we grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.

Pursuit Resources Group is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.pursuitgroup.co.uk